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•  “You wrote your answers very badly.”
              •  Taking long time to reply email, SMS.
              •  Not smiling at the time of meeting.
              No Feedback

              When the receiver does not respond with a feedback then it is called No Feedback. This will make communication as
              one way process.





                      Tick ( ) if you know this.
                        Positive feedback takes care of the areas of improvement.
                         Verbal communication is the most popular form of communication where the transmission of messages
                       occurs with the usage of words.

                        A communication cycle is incomplete and irrelevant without feedback.
                        Body Language reveals your true thoughts and emotions.




                      EFFECTIVE COMMUNICATION


              Effective communication is a two-way process of exchanging ideas and information between the sender and the
              receiver in such a way that the message sent by the sender is same as that received by the receiver.

              Development  of  relationships,  cultures,  civilizations,  etc.  both  at  the  micro  and  macro  level  depend  on  effective
              communication. To make an effective communication:
              •  Language of the message should be simple and clear

              •  Message should be easy to understand
              •  One should develop healthy relationship with others
              •  The message should be close to its intended meaning

              •  Receiver should ensure proper feedback



                       uiz Bee        Answer the following questions:
                                      1.  In a telephone conversation, a person orders Pizza on the phone. Find out the main
                                        elements in this communication cycle.
                                      2. Give example to all forms of communication.
                                      3. “I liked your topic” is which types of feedback.
                                      4. Write one example of public communication.




                      7Cs OF EFFECTIVE COMMUNICATION


              These are important tools  that make your  written as well  as oral  communication  very effective. When your
              communication is clear, you are able to convey your thoughts more precisely. If any one of these is missing in your
              communication, then it may lead to either misinterpretation or incomplete information.





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