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CONTENTS






                                                        Part A: Employability Skills
                 Unit  1  Communication Skills-II                                                                      17
                  Communication                                    Learning Objectives of Effective Communication
                  Communication Cycle                              Different Methods of Communication
                  Impact of Body Language                          Feedback
                  Effective Communication                          7Cs of Effective Communication
                  Barriers to Effective Communication              Ways to Overcome Barriers in Effective Communication
                  Basic Writing Skills                             What is a Sentence?
                  Paragraph                                        Parts of Speech
                  Use of Articles

                Unit  2  Self-Management Skills-II                                                                     53
                  What is Stress?                                  Stress Causing Agents
                  What is Stress Management?                       Three Steps to Manage Stress
                  Stress Management Techniques                     Working Independently
                  Self-Awareness                                   Self-Motivation
                  Self-Regulation                                  SMART Goals
                  Time Management and Its Importance

                 Unit  3  Information and Communication Technology Skills-II                                           72
                  Computer System Introduction                     Operating System
                  Windows 11 Operating System                      Procedure for Starting a Computer
                  Login & Logout                                   Shutting Down the Computer
                  Using Keyboard                                   Mouse Operations in Windows 11
                  Performing Basic File Operations                 Computer Care and Maintenance
                  Computer Security and Privacy                    Protecting Computer Against Viruses
                  What are Temporary Files?
                 Supplement (Ubuntu Operating System)                                                                 101


                 Unit  4  Entrepreneurial Skills-II                                                                   105
                  Entrepreneurship and Society                     Customers' Needs, Wants and Demands
                  Work Done by an Entrepreneur                     Qualities of an Entrepreneur
                  Functions of an Entrepreneur                     Role of an Entrepreneur
                  Importance of Entrepreneurs                      Advantages of Entrepreneurship
                  Disadvantages of Entrepreneurship                Myths/Misconceptions about Entrepreneurship
                  Entrepreneurship as a Career Option


                 Unit  5  Green Skills-II                                                                             122
                  What is Sustainable Development?                 Importance of Sustainable Development
                  Problems Related to Sustainable Development      Challenges to Sustainable Development
                  Green Skills                                     Sustainable Development Goals—Agenda 2030












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