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Development of Interpersonal Skills
              The skills which you use in your everyday life to communicate formally or informally with the people around you as an
              individual or as a group are called interpersonal skills. These skills play a very important role in effective communication.
              People with strong interpersonal skills build better and long-lasting relationships, both at home and at work. They help
              you to communicate with other people under different circumstances.

              Sending, Receiving and Understanding the Message or Information
              Whether verbal or non-verbal, the message should be designed well by the sender. The receiver’s job is to understand
              the message in such a way that it matches with the intention of the sender. The receiver shares responsibility with the
              sender to ensure an effective communication process.

              To Express Effectively with Maximum Efficiency

              Avoid unnecessary words so that precise and meaningful information is delivered to the receiver. Facial expressions,
              eye movement, body posture and gestures are quite effective non-verbal signals that lead to maximum efficiency of

              effective communication.


                      COMMUNICATION CYCLE

              Communication  cycle  is  a  process  of  sending  and  receiving  of  messages  using  verbal  or  non-verbal  methods  of
              communication for meaningful interpretation of the message when it passes through a chain of recipients. The timing and
              effectiveness of the communication cycle is based on how long it takes for feedback to be received by the initial sender.
              The main elements in the communication cycle are:

              •  Sender:  Sender  is  a  person  or  entity  who  starts
                the communication  process.   He will  convey a              Feedback            Sender
                message with the purpose of passing meaningful
                information/ideas  to others involved in  the
                communication cycle.                            Decoding                                  Ideas/Message
              •  Message: It is the information which the sender
                wishes to convey to the receiver. It is the subject                 Elements of
                with the actual content of the whole process of                   Communication
                communication.
              •  Encoding: It is the process of converting the message   Receiver                        Encoding
                into a form in which only the intended receiver can
                understand by converting the actual message into                 Communication
                symbols, words, actions, and diagrams.                              Channel
              •  Communication Channel: It is the media through which the sender passes the information to the receiver.
              •  Receiver: An individual or a group receiving a message is called receiver.
              •  Decoding: It is the interpretation of the message delivered by the sender.
              •  Response/Feedback: It is the response given with respect to the message received by the receiver. Feedback can be
                positive or negative, delayed or immediate. It marks the completion of the communication process.
              For Example:

              Suppose, a Science teacher is teaching the Importance of an Ecosystem. So, the teacher is the sender; the students in
              the class are the receivers; the lesson on the Importance of an Ecosystem is the message.






                20    Trackpad Information Technology (Ver. 1.0)-X
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