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The process of giving a feedback should follow the given steps:
1. The message should be clear, and interpreted properly by the receiver.
2. If the message is not clear, then clarify from the sender by asking questions.
3. Always refers to the original form of message to understand it clearly.
4. Convey the response in the form of feedback to the sender.
Importance of Feedback
Feedback is the final component in the process of communication. The reason why feedback is important are given below:
• It Validates Effective Listening: When someone gives feedback, it means they understood what was said to them.
This understanding is important because it tells the speaker that their message was clear and meaningful.
• It Motivates: When people receive positive feedback, it can lead to stronger work relationships, as people De feel
appreciated and are more likely to collaborate effectively
• It is Always There: Feedback is always present whenever we communicate with someone. Every time we speak, our
words, tone, and body language all send messages back to the other person, whether we realize it or not. Even if we
don't say anything directly in response, our reactions and expressions still provide feedback.
• It Boosts Learning: When we get feedback, it shows us what we'r doing well and what we need to work on. This
keeps us focused on our goals and helps us stay on track. By understanding what needs improvement, we can make
better plans and decisions.
• It Improves Performance: When we receive feedback, it highlights what we're doing right and what needs improvement.
This information allows us to make smarter choices about how to work more effectively. By understanding our strengths
and weaknesses, we can focus on areas that need development and continue doing things that work well.
Types of Feedback
There are different types of feedback given by the receiver depending on the type of information and the message
that needs to be conveyed. Each type of feedback has its own features. Let us learn about different types of feedback
in detail.
Specific and Non-Specific Feedback
Specific feedback focuses on the specific points of utmost importance and should be conveyed to the sender. Following
are the specific feedback given by a teacher to her students:
• “The article you submitted for the school magazine is very well written and I like the way you portrayed the image
of a girl child facing social injustice.”
• “You have not done well this time in questions related to Profit and Loss in maths.”
Non-specific feedback is a general feedback that does not focus on any specific point. For example:
• “The article you submitted for the school magazine is good.”
• “You have not done well this time in exam.”
Positive and Negative Feedback
Positive feedback focuses on the sender's strengths, achievements or successes. It also takes care of the areas of
improvement and creates a positive attitude for the sender. For example:
• “Nice work done by you.”
• “You were really good on stage but if you work more on your voice modulation, then you can do wonders.”
Negative feedback highlights the weaknesses and problems of the information that the sender has conveyed to the
receiver. It should be genuine or true to bring a positive change in the process of communication. For example:
• “You did not submit your assignment.”
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