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CONTENTS
Part A: Employability Skills
Unit 1 Communication Skills-II 17
Communication Learning Objectives of Effective Communication
Communication Cycle Different Methods of Communication
Impact of Body Language Feedback
Effective Communication 7Cs of Effective Communication
Barriers to Effective Communication Ways to Overcome Barriers in Effective Communication
Basic Writing Skills What is a Sentence?
Paragraph Parts of Speech
Use of Articles
Unit 2 Self-Management Skills-II 53
What is Stress? Stress Causing Agents
What is Stress Management? Three Steps to Manage Stress
Stress Management Techniques Working Independently
Self-Awareness Self-Motivation
Self-Regulation SMART Goals
Time Management and Its Importance
Unit 3 Information and Communication Technology Skills-II 72
Computer System Introduction Operating System
Windows 11 Operating System Procedure for Starting a Computer
Login & Logout Shutting Down the Computer
Using Keyboard Mouse Operations in Windows 11
Performing Basic File Operations Computer Care and Maintenance
Computer Security and Privacy Protecting Computer Against Viruses
What are Temporary Files?
Supplement (Ubuntu Operating System) 101
Unit 4 Entrepreneurial Skills-II 105
Entrepreneurship and Society Customers' Needs, Wants and Demands
Work Done by an Entrepreneur Qualities of an Entrepreneur
Functions of an Entrepreneur Role of an Entrepreneur
Importance of Entrepreneurs Advantages of Entrepreneurship
Disadvantages of Entrepreneurship Myths/Misconceptions about Entrepreneurship
Entrepreneurship as a Career Option
Unit 5 Green Skills-II 122
What is Sustainable Development? Importance of Sustainable Development
Problems Related to Sustainable Development Challenges to Sustainable Development
Green Skills Sustainable Development Goals—Agenda 2030
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