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• Medical Help: If the injury is serious, call for medical assistance immediately. Know the emergency contact numbers
and the location of the nearest medical facility.
Inform your Supervisor
After attending to the injured person, the next step is to notify your supervisor:
• Report the Incident: As soon as possible, inform your supervisor about the accident.
• Provide Details: Give a detailed account of what happened, including the probable cause of the accident and a
description of the injury. This helps to create an accurate incident report.
Assist your Supervisor
Collaborate with your supervisor to ensure a thorough follow-up:
• Investigate the Accident: Work with your supervisor to investigate the accident. This might involve talking to
witnesses, examining the accident site, and reviewing safety protocols.
• Identify the Root Cause: Find out the actual cause of the accident. This could be due to unsafe practices, faulty
equipment, or environmental hazards.
• Implement Preventive Measures: Help your supervisor take appropriate actions to prevent similar accidents in the
future. This could include:
i. Improving Safety Protocols: Updating safety procedures or introducing new ones.
ii. Training and Awareness: Providing additional training to employees on safety practices and raising awareness
about potential hazards.
iii. Maintenance and Repairs: Ensuring that all equipment and facilities are regularly checked and maintained.
iv. Safety Inspections: Conducting regular safety inspections to identify and address potential hazards.
Types of Emergencies
Emergencies can occur unexpectedly and can have various causes, requiring different responses. The workplace should
have policies and procedures to handle different types of emergencies in different ways. Some of the common types of
emergencies are handled, as explained below:
First Aid
First aid is the first skilled assistance given to a person who has suffered an injury or sudden illness before professional
medical help can be provided. The goal of first aid is to minimise the severity of the injury or illness, prevent further
harm, and promote recovery.
Ensure that first aid kits are located in easily accessible areas throughout the workplace. The kits should be well-
stocked with essential items such as bandages, antiseptic wipes, burn cream, pain relievers, and tools like scissors and
tweezers. Periodically check and replenish the supplies. Employees should receive basic first aid training, including
CPR, to handle common injuries and medical emergencies until professional help arrives.
Electrical Safety
Provide clear guidelines on electrical safety, emphasizing the importance of keeping water, food, and flammable
materials away from electrical equipment. Schedule regular inspections of all electrical systems and equipment by
qualified personnel to identify and rectify any issues like frayed wires or faulty connections.
Maintain an updated list of emergency contact numbers, including police, fire brigade, security, and ambulance
services. This list should be easily accessible to all employees.
Regularly check and maintain all emergency equipment, such as fire extinguishers and fire alarms, to ensure they are
in working order.
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