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UNIT
1 Communication Skills-II
Topics Covered 95%
Communication Learning Objectives of Effective Communication
Communication Cycle Different Methods of Communication
Impact of Body Language Feedback
Effective Communication 7Cs of Effective Communication
Barriers to Effective Communication Ways to Overcome Barriers to Effective Communication
Basic Writing Skills What is a Sentence?
Paragraph Parts of Speech
Use of Articles
Communication plays a very important role in the personal and professional development of a person. As a student
an effective and good communication skill will bring confidence and help you to excel in all areas. No matter which
language you choose, you need to be good in reading, writing and speaking skills. In this unit we will learn the different
methods of communication which bring a positive impact in a student life.
COMMUNICATION
The word 'Communication' is derived from the Latin word communicare, meaning 'to share'.
The dictionary meaning of the term 'Communication', is the act of sharing or exchanging information, ideas or feelings.
Wikipedia defines Communication as the act of conveying meanings from one entity or group to another through the
use of mutually understood signs, symbols, and semiotic rules.
Thus, Communication is defined as a process of exchange of information between two or more people by speaking,
writing, signalling or using any other effective medium. Clear and concise communication is an important factor for
meaningful interpretation of information.
There are three important parts of Communication:
• Transmission: The sender transmits the message to the receiver through a medium.
• Listening: The receiver listens to the message and interprets it into meaningful information.
• Feedback: The feedback of this meaningful information is conveyed back to the sender by the receiver to complete
the communication cycle. Thus feedback is also known as receiver's response.
LEARNING OBJECTIVES OF EFFECTIVE COMMUNICATION
Effective communication skills help you deliver a clear and precise message without altering its actual meaning. It is
a very important skill that helps you develop strong relationships with the people around you in your school and at
home. Let us learn about main objectives of effective communication skills.
Communication Skills-II 19

