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•  Do not be overconfident in your expressions and your tone.
              •  Do not lean on the wall or any other object near you.
              •  Do not lean forward or backward while sitting.
              •  Do not fidget with the objects like paper, pen, etc. around you. It shows you are bored and avoiding the conversation.
              •  Do not roll your eyes around or stare.
              •  Do not hold a book or anything in front to block the view.


                      FEEDBACK


              A  communication cycle is incomplete and irrelevant without feedback. Feedback is a response of the receiver with
              respect to the message received from the sender. It works as an indicator for the successful transmission of the
              message thus making communication a two-way process. If there is no feedback, communication will be incomplete
              and ineffective. Feedback is not only giving answers in the class but also sharing new ideas related to the concept.

              Feedback can be positive or negative. A good feedback is always:
              •  specific
              •  helpful
              •  kind
              Feedback completes the whole process of communication. A good feedback is one that is:

              •  Clear and Specific: As general feedback and unwanted statements do not give a true picture of the effectiveness of
                the communication.
              •  Timely: Sometimes, instant feedback is quite helpful and in some situations may be after a period of time. But
                feedback loses its importance if given at “inappropriate time”.
              •  Polite: Offended language and tone should not be used.
              •  Descriptive: Focus on what message the sender wants to convey rather than evaluating the message.
              •  Authentic: A right form of response is important for giving genuine or authentic feedback to the sender.
              •  Offering Continuous Support: The sender should be available for support if needed to achieve the desired result in
                the process of communication.
              For example, in a class after the explanation of a chapter is done by the teacher, she can take the feedback by asking
              questions like “Do you understand?” or “Do you have any doubts?” etc. At the same time, she must allow her students
              to express their views to complete this cycle of communication. This will help a teacher to evaluate the effectiveness
              of the lecture covered in the same terms as intended and planned by her.


                                                              Feedback





                    Sender           Encoding         Message          Channel          Receiver          Decoding




                                                                        Noise

              The response of the receiver can be verbal or non-verbal. In the above example, a smile would be a positive feedback
              to  convey  ”Yes,  understood”  whereas  rolling  your  eyes  and  fidgeting  with  the  objects  around  will  indicate  “not
              understood or not interested”. The teacher can also ask a question to know the status of the class and the feedback
              will be the answer conveyed orally or in written form.


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