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Eye contact helps you:
• Facilitate the connection with your audience in a meeting,
conference, presentation, etc.
• Improve your concentration
• Give confidence and authority
• Retain the important points of conversation
• Express your emotions like sadness, happiness, surprise, fear, etc.
Body Posture
Body posture is the position of the human body and its alignment and orientation with respect to non-verbal
communication. During a conversation, the way you sit or stand and communicate your body postures to the others
depends a lot on your attitude and emotional state. Before you start a conversation, standing straight and holding your
head high will have a great impact on the crowd.
The correct body postures for effective non-verbal communication are:
• Keep your shoulders straight and body relaxed
• Sit straight while resting your hands and feet in a relaxed position
• While standing, keep your hands by your sides
Appearance
Appearance includes our choice of colour, body cleanliness, properly dressed, hairstyles, etc.
When you are speaking in public, you may be representing your organisation or just yourself.
You should ensure that you are properly and neatly dressed. It also increases your
self-confidence and you will definitely feel good about yourself.
Personal Space and Proximity
Personal Space refers to the appropriate distance during a conversation or
space surrounding each person. Factors like regional culture, gender, age,
ethnicity, or topic of conversation affects a personal distance. While going
in a lift, if a stranger enters, we feel uncomfortable and try making no eye
contact and acting busy. Similarly, if a classmate sits on your seat, you will try
your best to convince him to go to some other place as we have a claim of our
own space and have a sense of control on it.
Paralanguage
Paralanguage includes tone of voice, loudness, speed of speech, pausing, and even silence. This helps you understand
the context and the meaning of the words used in the communication.
A cold tone of voice might suggest that you are actually not fine and don't wish to discuss it. A bright and happy tone of
voice will reveal that you are happy with the things going around in your life. Silence or vocal pauses can communicate
hesitation, the need to gather thought or serve as a sign of respect.
Haptics
Haptics is the power of touch in communication. Each touch conveys emotions and feelings in a physical form with a
unique message like fear, disgust, love, encouragement, gratitude, sympathy, anger, pain, violence etc. Studies have
shown that it plays a very important role in the proper development of babies and in animals it works as a sign of
love and care. You may begin your interaction with people by shaking hands and making casual conversation. This
interaction can help establish trust before you start addressing your audience.
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