Page 34 - TP_IT_V1.0_C10_flipbpookl
P. 34
• “You wrote your answers very badly.”
• Taking long time to reply email, SMS.
• Not smiling at the time of meeting.
No Feedback
When the receiver does not respond with a feedback then it is called No Feedback. This will make communication as
one way process.
Tick ( ) if you know this.
Positive feedback takes care of the areas of improvement.
Verbal communication is the most popular form of communication where the transmission of messages
occurs with the usage of words.
A communication cycle is incomplete and irrelevant without feedback.
Body Language reveals your true thoughts and emotions.
EFFECTIVE COMMUNICATION
Effective communication is a two-way process of exchanging ideas and information between the sender and the
receiver in such a way that the message sent by the sender is same as that received by the receiver.
Development of relationships, cultures, civilizations, etc. both at the micro and macro level depend on effective
communication. To make an effective communication:
• Language of the message should be simple and clear
• Message should be easy to understand
• One should develop healthy relationship with others
• The message should be close to its intended meaning
• Receiver should ensure proper feedback
uiz Bee Answer the following questions:
1. In a telephone conversation, a person orders Pizza on the phone. Find out the main
elements in this communication cycle.
2. Give example to all forms of communication.
3. “I liked your topic” is which types of feedback.
4. Write one example of public communication.
7Cs OF EFFECTIVE COMMUNICATION
These are important tools that make your written as well as oral communication very effective. When your
communication is clear, you are able to convey your thoughts more precisely. If any one of these is missing in your
communication, then it may lead to either misinterpretation or incomplete information.
32 Trackpad Information Technology (Ver. 1.0)-X

