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Role and Importance of ICT
ICT is used in our personal, professional and daily life. Let us study about it in detail.
ICT at Home
If we look around us, technology is involved in our daily chores. Applying for a passport, going on vacation—checking
for weather conditions for packing, looking for the best Indian platter for dinner—all these can be achieved through
technology.
Impacts of ICT in our personal lives are:
• Education: Conventionally, education was limited to the one-to-one teaching methodology of students and teachers
in a classroom. Now, with ICT, the classrooms have no geographical boundaries. You can enrol in a course from
New York University, while sitting in your study room in New Delhi. Most universities have started online degree
programs to reach a vast audience.
• Healthcare: ICT has played an important role in the field of healthcare. The Government creates awareness and
prevention methods for upcoming and ongoing diseases. Hospitals use electronic mediums to maintain the medical
records of their patients. Computer based machines are used for diagnosis purposes in the radiology department.
AI is now so widely employed that we frequently see robots operating on patients.
• Socialising: There were times when we used to maintain birthday calendars for our friends and family. ICT brings
this new way in the form of reminders which help you to send your greetings. You can get connected to your school
or college friends through different websites, which are primarily made for socialising.
• Source of Information: In older days, the only source of information was books or our elders. Nowadays, even after
a consultation with a medical expert, we always tend to verify and gain more information on the medication and the
diagnosis. It's a source of information in every field.
• Shopping: Our shopping habits have changed because of the online medium. Instead of going to market, we can
receive everything at our doorstep with online shopping. It not only saves our effort of going out but also provides
us with options of reasonable prices.
• Communication: ICT helps us to communicate with our friends and relatives. There are an increasing number of
options to communicate with people virtually. For example, through emails, video conferencing, video calls, etc.
• Entertainment: Till now, television was the only way of home entertainment. The trend has changed tremendously.
Nowadays, there's a parallel entertainment industry that producing entertainment programs for online mediums.
There are series and movies that are launched online only.
ICT at the Workplace
With the inclusion of technology in our daily lives, our workplace is no longer our office. With the use of technology, you
will see many people have started the concept of "Work from Home". ICT in our professions can be used in many ways:
• Maintenance of Records: There are software tools that are designed specifically to maintain employees' records.
These tools have the capacity to maintain intra-office records like employee's leaves, insurance, taxes, etc.
• E-Commerce: With the prevalence of e-commerce, businesses have a new channel for sales and services. It has
changed the way our society spends money. Buying and selling products has become very convenient.
• Handling of Accounts: There are various tools available that facilitate the accounting jobs that are required for
business and personal purposes. You don't need a professional background to make a balance sheet or profit and
Loss accounts. An individual can do it on his own with the help of accounting tools easily available.
• E-Banking: Banking transactions do not always require going to the bank. Banks are now available in an online
mode. So much so that new accounts can also be created in an online mode. The movement of money in an online
mode is always a catalyst for the developing economy of a country.
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