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• The Government of India is encouraging the BPO Industry in India by providing necessary infrastructure and logistical
support.
Satyam Pitroda popularly known as Sam Pitroda (born on 4 May 1942) is an Indian
th
telecom engineer, inventor, and entrepreneur.
Government Initiatives to Promote IT and ITeS Sector in India
The Information Technology and Information Technology Enabled Services (IT-ITeS) industry of India has become an
important component in India’s economic growth. To promote this sector some of the major initiatives taken by the
government are as follows:
• The Digital India Programme, launched by the government of India in 2015, has ensured that the Indian IT industry
delivers world class services at competitive quality and costs.
• The National Digital Communications Policy 2018, focused on digital empowerment and improving the well-being of
the people of India, by providing "Broadband for All".
• In May 2019, the Ministry of Electronics and Information Technology (MeitY) launched the MeitY Startup Hub
(MSH) portal, an integrated platform to support the emerging tech startup ecosystem of India.
• In February 2019, the government of India released the National Policy on Software Products 2019 to develop India
as a software product nation and a global leader in conception, design, development, and production of intellectual
capital-driven software products.
• The government of India has identified Information Technology as one of the 12 champion service sectors for
which an action plan is being developed. Also, the government has set up a Rs. 5,000 crore (US$ 745.82 million) fund
for realising the potential of these champion service sectors.
• Recognising AI’s potential to transform economies and the need for India to strategise its approach, the Finance
Minister as part of Union Budget 2018-19, mandated NITI Aayog to establish the National Program on AI, with a
view to guiding the research and development in new and emerging technologies for developing the country.
• The Interim Budget for 2019-20 in the Lok Sabha, the government focused to start a national centre for artificial
intelligence and turn one lakh villages into ‘digital villages’ in a bid to harness new age-technologies for citizens’
benefit.
• In the COVID times 2020, new rules were announced by the government for ‘Work from Home’ and ‘Work from
Anywhere’ removing several reports and obligations. This was done to reduce the burden for IT and ITeS industry
and provide a friendly environment for growth and innovation in India.
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