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SECTION A (Objective Type Questions)
A. Choose the correct option.
1. Which of the following are not IT-ITeS companies?
a. Infosys Technologies Limited b. Tata Consulting Services
c. Ford d. HCL
2. Which type of BPM model focusses more on the documentation, designing and approvals involved in the workflow of the
business processes?
a. Human-Centric b. Document-Centric
c. Integration-Centric d. Workflow-Centric
3. What does BPM stand for?
a. Business Power Management b. Bank Process Management
c. Business Process Management d. Basic Process Managing
4. Which of these systems helps the doctors to design the treatment patterns for the patients?
a. Computer b. Computer Assisted Decision making (CMD)
c. BPO d. Customer Relationship Management
5. Which of these facilitates participation in public discussion with many people over the Internet?
a. Email b. Internet
c. Computer d. Internet Relay Chat
B. Fill in the blanks.
1. is a government of India programme for transforming India into a digitally empowered society and to
adapt to the new mode of economy.
2. enables users to digitally sign a document online using Aadhaar card authentication.
3. are the services offered and managed by the government.
4. sector deals with laws and agreements between two parties to compensate for financial losses based on
the premium paid by them.
5. is a convenient method of submitting the scholarship details to the government for approval.
6. The government of India has also made available to the learners’ community different categories of learning resources
through a single-window .
C. Match the following:
1. IT-ITeS a. Human Resource
2. Indian Service Providers b. LMS
3. Back Office Outsourcing c. Honeywell
4. Global In-house Centers d. BPO
5. Digital Learning Platform e. Reliance
194 Trackpad Information Technology (Ver. 1.0)-IX

