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UNIT
1 Communication Skills-I
Topics Covered 95%
What is Communication? Perspectives in Communication
Effective Ways of Communication Types of Communication
Greetings Talking about Yourself
3P's of Public Speaking Writing Skills
Phrases What is a Sentence?
Parts of Speech Use of Articles
When no Articles are used Construction of a Paragraph
Pronunciation Basics Asking Questions-I
Asking Questions-II
Communication is an age old method to convey any information effectively. In this unit, we will discuss different ways
of communication, which is very useful for a student to learn. If a person has good communication skills, then, it
becomes easy to convey a message in short and simple sentences. This develops confidence and helps a person survive
in the vast ocean of Information Technology (IT).
WHAT IS COMMUNICATION?
The word 'communication' is derived from the Latin word communicare, meaning "to share". It is defined as a way
of conveying a meaningful message from one entity to another in the form of signs, symbols, behaviour, verbal, and
non-verbal skills. It is important that whatever we want to communicate is conveyed effectively.
Importance of Communication Skills
Communication is a two way process. It is an interchange of ideas or information from sender to receiver and vice
versa. Communication is important for many reasons mentioned below:
• Inform: Information is the most important reason for communication. Whenever there is a need to exchange ideas
or information in a group or an organisation, it can be done through words, signals, signs, gestures etc. Information
can also be gathered through personal interviews with prominent people. For example, a teacher teaching in a class
passes the information to the students in that class.
• Persuasion: It influences a person to perform a specific task. For example, a mother persuades her child to work
hard to score good grades in exams. A coach persuades his team to strongly face all the challenge in a match.
• Express Feeling: Talking about your feeling is the healthy way to express them. For example, sharing your excitement
about doing well in your exams or sharing your feelings with your parents and friends.
What is the importance of communication?
Communication Skills-I 19

