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C. Competency-based/Application-based question. Century #Communication
Skills
You met a new student named Sarah who recently joined your class. How will you greet and welcome her to feel comfortable
and included.
Ans. When Sarah joined our class, I greeted her warmly and introduced myself. I made sure to include her in activities and share
my lunch with her. This approach helped Sarah feel comfortable and welcomed, fostering a positive atmosphere in our
classroom.
Unsolved
SECTION A (Objective Type Questions)
A. Choose the correct option.
1. When we communicate verbally, we should use . [NCERT]
a. difficult words b. simple words
c. confusing words d. abbreviations
2. Which of these is not an appropriate non-verbal communication at work? [NCERT]
a. Putting an arm around a coworker's shoulder b. Shaking hands firmly
c. Looking at the speaker with a smile d. Standing with an upright posture
3. Sometimes communication is difficult to understand.
a. Non-Verbal b. Verbal
c. Visual d. None of these
4. What is the process called when a receiver communicates his/her response back to the sender?
a. Encoding b. Decoding
c. Feedback d. Communication Channel
5. Which of the following is used for effective non-verbal communication?
a. Avoid pointing at people with your finger. b. Shake hands confidently.
c. Maintain a proper distance. d. All of these
B. State whether these statements are true or false:
1. Communication is a two way process.
2. Language is a very important factor that affects communication.
3. Decoding is the process in which the receiver and the sender are ensuring that they
understood each other correctly.
4. If a sender is feeling low, then, the person will not be able to deliver the message
appropriately.
5. The content should not be clear in words with the direct focus on the message.
C. Write an appropriate kind of sentences for the following:
(Assertive, Imperative, Interrogation, Exclamatory)
1. How's the weather today?
2. It's a bright and sunny day.
3. Have you packed my lunch?
46 Trackpad Information Technology (Ver. 1.0)-IX

