Page 38 - Web Applications (803) Class 11
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b. They have invited her to their party at the mall.
c. The poem was beautifully recited by the child.
4. List any 3 advantages of being assertive.
Ans. a. Builds confidence and self-esteem,
b. Prevents you from doing or saying something that you might later regret,
c. Makes you and others feel optimistic.
5. What is visual communication?
Ans. An important method of communication is visual communication, which involves sending and understanding the
message through images or pictures alone. The main advantage of this type of communication is that you don't
need to know a particular language to understand it. It's simple, easy to understand.
6. What are phonetics?
Ans. Phonetics is the study of human sounds and phonology is the systematic classification of sounds in one or more
specific languages.
7. What are greetings? Define two types of greetings.
Ans. There are many ways to greet when you meet someone. Greetings differ when you meet your colleagues at work or
meet friends. Similarly, there are many ways to say goodbye when leaving for the day. Greeting also depends on who
we are talking to and even the time of the day. Overall, greetings help us start a nice conversation.
There are two methods of greetings as follows:
Formal Greetings: You formally greet someone if you do not know the person. It is used to greet an elderly person,
or people with whom we have a formal relationship such as a teacher or a client. This is used more often in schools,
colleges, offices, meetings, etc.
Informal Greetings: Informal greetings are used when you are talking to friends, family or when you know the
person very well.
8. What is verbal communication?
Ans. Verbal communication is the exchange of information using words. This is what most people use as a communication
method. Verbal communication is important. If you don't use the right words, you'll be confused and you won't be
able to convey your message.
B. Competency-based/Application-based questions:
Manju is teaching a class of differently abled students. Most have the ability to hear so have no problem understanding
what Manju speaks. However, one child recently lost partial hearing capacity due to an accident. Now, he is not fully
able to understand/comprehend what Manju speaks and has become withdrawn. What changes would you recommend
Manju to make in her teaching?
Ans. Manju should include non-verbal communication too like gestures and sign language.
Unsolved Questions
SECTION A (Objective Type Questions)
uiz
A. Tick ( ) the correct option.
1. You can learn to say NO by using steps of model.
a. AEIOU b. Five Factor
c. Smart d. 3 Cs of effective communication
36 Touchpad Web Applications-XI

