Page 21 - Web Applications (803) Class 11
P. 21

Subject Enrichment
                            Video Session

                       Scan the QR code or visit the following link to watch the video: Communication—Basics and Importance

                       https://www.youtube.com/watch?v=2Lkb7OSRdGE
                       After watching the video, answer the following question:
                       Why is communication important?










                        Factors Affecting Communication

                 There are several factors that affect communication too. Let’s have a look at these.


                                                                 Functional
                                                                  Relations
                                            Positional                                 Experience
                                             Relations


                                          Group
                                         Relations              Factors that         Misunderstanding
                                                                 Influence

                                      Educational             Communication               Hereditary
                                     Qualification                                         Difference


                                             Emotion                               Geographical
                                            & Feeling                                Difference
                                                                 Working
                                                                Environment


                        Methods of Communication

                 There are different methods of communication—Verbal, Non-verbal and Visual communication. Let us understand each one.

                 Verbal Communication
                 Verbal communication is the exchange of information using words.
                 This  is  what most people use as a communication method. Verbal
                 communication is important. If you don't use the right words, you'll be
                 confused and you won't be able to convey your message. The types of
                 verbal communication are:
                 •    Oral  or  Spoken  Communication: This type  of communication
                    takes place during face-to-face conversations, group discussions,
                    telephone calls, and any other circumstances where spoken words
                    are used to communicate your  thoughts, present ideas and share
                    information.

                                                                                        Communication Skills-III  19
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