Page 29 - Web Applications (803) Class 12
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At a Glance


                       •  Communication  is  a two-way process  in which information or messages  are communicated between
                       individuals through the use of words, symbols, signs, or behaviour.
                       •  To learn a language, four fundamental skills must be developed: listening, speaking, reading, and writing.
                       •  Communication requires a sender who encodes and transmits a message across a channel, and a receiver
                       who decodes the message and provides feedback.
                       •  Feedback is vital in communication since it allows you to determine whether or not the receiver understood
                       the message.
                       •  Our communication must be clear, brief, and accurate.
                       •  Effective communication abilities enable us to convey the message accurately and entirely.
                       •  One of the most fundamental communication abilities is the ability to listen.
                       •  Active listening combines a desire to understand with the ability to support and empathise with the speaker.
                       •  Active listening can have an impact on your job effectiveness, the quality of your relationships with others,
                       and as a result, your general well-being.

                       •  To ensure active listening, use the acronym ‘RESPECT.’
                       •  There are many barriers to active listening like biases, being preoccupied, and audio or visual distractions.
                       •  Parts of speech are the classifications of words in any language that are based on their function inside a
                       sentence.
                       •  A ‘sentence’ is a combination of words that conveys a complete meaning, thought, or action.
                       •  In English, there are 15 primary punctuation symbols or signs.
                       •  Nouns, pronouns, adjectives, verbs, and adverbs are the basic parts of speech.

                       •  A sentence usually consists of a subject and an object that conveys a statement, question, exclamation, or
                       command.
                       •  Sentences can be simple  or complex, active or passive, declarative or interrogative or exclamatory or
                       imperative.
                       •  When composing a paragraph, make sure all the sentences share the same idea.




                                                              Exercise




                                                         Solved Questions


                                                   SECTION A (Objective Type Questions)

                       uiz
                 A.  Tick ( ) the correct option.

                    1.   Which of the following is NOT a step of active listening?
                        a.  Evaluate                                     b.  Receiving
                        c.  Feedback                                     d.  Post
                    2.   Which of the following is a barrier to active listening?
                        a.  Eye contact                                  b.  Being preoccupied
                        c.  Gestures                                     d.  Avoiding distractions

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