Page 19 - Web Applications (803) Class 12
P. 19

UNIT-1





                                                               COMMUNICATION SKILLS-IV

















                               Learning Outcomes



                   •  Communication                                        •  Effective Communication
                   •  Listening Skills                                     •  Parts of Speech
                   •  Writing Sentences



                 We all know that we need a medium to convey information/message from one person to another. This medium is known
                 as communication.
                 In this unit, we will learn about basics of communication and how to make communication effective. Next, we will
                 learn about listening skills. Then, we will learn about parts of speech. At the end of the unit, we will learn how to write
                 sentences and paragraphs.


                        Communication

                 Communication is a two-way process in which information or messages are communicated between individuals through
                 the use of words, symbols, signs, or behaviour. The components of communication that help us comprehend others
                 are speaking, listening, reading, and writing. To learn a language, four fundamental skills must be developed which are
                 listening, speaking, reading, and writing as shown:












                          Listening            Speaking                 Reading             Writing
                 Speaking more than one language can help a person communicate effectively with people all over the world. Learning
                 English, in addition to the language the person has been exposed to since birth, can assist one communicate with those
                 who understand English. The capacity to communicate effectively is a necessary talent in today's world. To effectively
                 communicate with individuals and customers, communication skills are required.

                 As shown in the following figure, communication requires a sender who encodes and transmits a message across a
                 channel, and a receiver who decodes the message and provides feedback. Feedback is vital in communication since it
                 allows the sender to determine whether or not the receiver understood the message.

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