Page 20 - Web Applications (803) Class 12
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Message Message
Sender Encoding Channel Encoding Receiver
Message Message Message
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Brainy Fact
• The smoke signal was the first long-distance communication method.
• Due to their inherent homing ability, pigeons were often used for long-distance communication.
• A woman in Western Australia discovered the oldest known "message in a bottle" in 2018, which
is thought to be 132 years old.
Effective Communication
Effective communication necessitates the ability to communicate messages that are clear, concise and accurate. A
straightforward statement provides the exact idea that you want to send to the other person. We have two sentences
here. Which of the following do you believe is a clear statement?
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Statement 1: A student tells his teacher, “I have a football match on 30 November at 10 am. Kindly allow me to write
the exam the next day.”
Statement 2: A student tells his teacher, “I have a football match. Kindly allow me to write the exam the next day.”
Now, let’s consider the replies in each situation.
Statement 1: The teacher replied, “Ok. You may write the exam the next day.”
Statement 2: The teacher replied, “You have already missed many days. If you cannot balance sports and studies, it will
be difficult for you to get good grades.”
As you can observe in the second statement, there is no need for the teacher to talk about the student’s grades in the
current scenario. This could have been shared separately or in a different forum like a PTM.
An accurate statement is factual, in the sense that its correctness can be proved. Let us see more examples:
• The metro will arrive late at the Rajiv Chowk station by 5 minutes.
• The metro will arrive late at the Rajiv Chowk station.
• Your application for new job is incomplete: contact number and address is missing.
• Your application for new job is incomplete.
As you can see, quantitative information is mentioned in the first line, that makes the sentence accurate. Our
communication must be clear, brief and accurate. Effective communication abilities enable us to convey the message
accurately and completely. Confusion, frustration, lost effort, and missed opportunities can all arise from a lack of
communication skills.
18 Touchpad Web Applications-XII

