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Unsolved Exercise



                                                                Section A
                                                        (Objective Type Questions)
                 A.  Choose the correct option.
                     1.  You can learn to say NO by using steps of ................................ model.
                        i.  AEIOU                                        ii.  Five Factor
                       iii.  Smart                                      iv.  3 Cs of effective communication
                     2.   The receiver has to extract the meaning from the text, signs or symbols sent by the sender and find out its actual
                       meaning. This step is called .................................
                        i.  Encoding                                     ii.  Decoding
                       iii.  Communication                              iv.  Feedback
                     3.  Which of the following is NOT a factor that affects communication?
                        i.  Experience                                   ii.  Working Environment
                       iii.  Food                                       iv.  Emotions
                     4.  This type of communication takes place during telephone calls:
                        i.  Non-verbal communication                     ii.  Written communication
                       iii.  Oral communication                         iv.  Visual communication
                     5.  To communicate well when you speak, you must know how to ................................ words correctly.
                        i.  write                                        ii.  gesture
                       iii.  emote                                      iv.  pronounce
                 B.  Fill in the blanks.
                     1.  One of the significant ways of being ................................ is learning to say ‘no’ without upsetting others.
                     2.  A group of sentences forms a .................................

                     3.  ................................ communication involves sending and receiving messages through images.
                     4.  Questions can be ................................ or .................................
                     5.  ................................ adjectives can be used to indicate the relationship between people and the owners of things.
                 C.  State whether the following statements are true or false:

                     1.  Staring hard at a person while talking is a positive facial expression.                 ...............
                     2.   A self-confident person who believes in himself uses positive language, seeks positive results,
                       and positively respects the opinions of others.                                           ...............
                     3.  An informal greeting is used if you do not know the person.                             ...............

                     4.  Phonetics is the study of fear.                                                         ...............
                     5.  Habits are the practices we follow, especially those that are very difficult to break or give up.   ...............

                                                               SECTION B
                                                       (Subjective Type Questions)

                 A.  Short answer type questions.
                     1.  Name the four types of sentences giving an example for each.
                     2.  Why do assertive people have more effective communication with others?
                     3.  Differentiate between formal and informal greetings.

                     4.  Explain the 3Ps of public speaking.
                     5.  Name 3 factors that affect communication.



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