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Recap Zone
Ð Ð Communication is the ‘sharing’ of information between two or more people or within a group to achieve a common
understanding.
Ð Ð The ability to clearly communicate and share thoughts, feelings and ideas will help you in all your dealings with others.
Ð Ð Communication is a two-way exchange of information, i.e., give and take.
Ð Ð Speaking and writing to someone are examples of giving information.
Ð Ð Reading and listening to someone are examples of taking in information.
Ð Ð Verbal communication is the exchange of information using words.
Ð Ð Verbal communication is of two types—Oral and written communication.
Ð Ð Oral or Spoken Communication takes place during face-to-face conversations, group discussions, telephone calls, and any
other circumstances where spoken words are used to express meaning.
Ð Ð Written Communication refers to the process of conveying your message through written language.
Ð Ð Non-verbal communication is the transmission of a message without using words. We send signals and messages to
others through our expressions, gestures and body posture.
Ð Ð Visual communication involves sending and understanding the message through images or pictures alone.
Ð Ð To communicate well when you speak, you must know how to pronounce words correctly.
Ð Ð A ‘style’ of communication includes verbal as well as non-verbal skills.
Ð Ð Being assertive is the most effective communication style that involves expressing your opinion and desires without
ignoring others or yourself.
Ð Ð A self-confident person who believes in himself uses positive language, seeks positive results and positively respects the
opinions of others.
Ð Ð A sentence is a group of words that make complete sense.
Ð Ð The various words that we use in sentences are parts of speech.
Ð Ð A group of sentences forms a paragraph.
Ð Ð A question is a phrase or word that asks for information or is used to test someone's knowledge.
Ð Ð Questions can be closed or open-ended.
Ð Ð The type of adjective that describes relationships or properties is called possessive adjectives.
Ð Ð Possessive adjectives can be used to indicate the relationship between people and the owners of things.
Ð Ð Habits are the practices we follow, especially those that are very difficult to break or give up.
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