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B. Fill in the blanks.
1. We should use ................................ words when we communicate verbally.
2. The purpose of ................................ is to share thoughts, feelings and opinions.
3. Your aunt’s children are your .................................
4. The communication process starts with a .................................
5. A ................................ is a regular and orderly way to perform an activity at a set time.
Ans. 1. simple 2. communication 3. cousins 4. sender 5. routine
C. State whether the following statements are true or false:
1. Most of our communication is non-verbal. ...............
2. Being aggressive is the most effective communication style. ...............
3. Sometimes, the subject and verb positions in the sentence are swapped to create a closed question. ...............
4. Possessive adverbs can be used to indicate the relationship between people and the
owners of things. ...............
5. An exclamatory sentence is used to express strong emotion. ...............
Ans. 1. True 2. False 3. True 4. False 5. True
D. Match the following:
1. Close-ended questions i. Builds self-confidence
2. Being assertive ii. Inappropriately honest, blaming, attacking
3. AEIOU Model iii. 7Cs of effective communication
4. Coherent iv. Steps for saying ‘NO’
5. Aggressive behaviour v. ‘Yes’ or 'No' answers
Ans. 1. v. 2. i. 3. iv. 4. iii. 5. ii.
SECTION B
(Subjective Type Questions)
A. Short answer type questions.
1. List the 7Cs of effective communication.
Ans. Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous
2. Identify the noun, adjective, and adverb (if any) in the following sentences.
i. Sumi’s big cat had kittens.
ii. She had a yellow umbrella.
iii. Usha has been seriously injured in a road accident.
Ans. i. Sumi’s big cat had kittens.
Noun – Sumi, cat, kittens Adjective – big
ii. She had a yellow umbrella.
Noun – umbrella, Adjective – yellow
iii. Usha has been seriously injured in a road accident.
Noun – Usha, road, Adverb – seriously
3. List any 3 advantages of being assertive.
Ans. i. Builds confidence and self-esteem,
Communication Skills-III 39

