Page 43 - Webapplication11_C11_Flipbook
P. 43
Unsolved Exercise
Section A
(Objective Type Questions)
A. Choose the correct option.
1. You can learn to say NO by using steps of ................................ model.
i. AEIOU ii. Five Factor
iii. Smart iv. 3 Cs of effective communication
2. The receiver has to extract the meaning from the text, signs or symbols sent by the sender and find out its actual
meaning. This step is called .................................
i. Encoding ii. Decoding
iii. Communication iv. Feedback
3. Which of the following is NOT a factor that affects communication?
i. Experience ii. Working Environment
iii. Food iv. Emotions
4. This type of communication takes place during telephone calls:
i. Non-verbal communication ii. Written communication
iii. Oral communication iv. Visual communication
5. To communicate well when you speak, you must know how to ................................ words correctly.
i. write ii. gesture
iii. emote iv. pronounce
B. Fill in the blanks.
1. One of the significant ways of being ................................ is learning to say ‘no’ without upsetting others.
2. A group of sentences forms a .................................
3. ................................ communication involves sending and receiving messages through images.
4. Questions can be ................................ or .................................
5. ................................ adjectives can be used to indicate the relationship between people and the owners of things.
C. State whether the following statements are true or false:
1. Staring hard at a person while talking is a positive facial expression. ...............
2. A self-confident person who believes in himself uses positive language, seeks positive results,
and positively respects the opinions of others. ...............
3. An informal greeting is used if you do not know the person. ...............
4. Phonetics is the study of fear. ...............
5. Habits are the practices we follow, especially those that are very difficult to break or give up. ...............
SECTION B
(Subjective Type Questions)
A. Short answer type questions.
1. Name the four types of sentences giving an example for each.
2. Why do assertive people have more effective communication with others?
3. Differentiate between formal and informal greetings.
4. Explain the 3Ps of public speaking.
5. Name 3 factors that affect communication.
Communication Skills-III 41

