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Factor How does a factor become a barrier? How can one overcome the barrier?
Audio and visual In a noisy location, you might not be To avoid misinterpretations and
distractions able to hear the other person clearly. distractions, create a suitable setting.
Previous Based on previous experiences and Avoid establishing biases and maintain
experiences or encounters, you may have established objectivity when communicating with
mindset biases or preconceptions. people.
Personal Personal feelings, such as preconceived Allow the other person to finish their
considerations notions about the other person may sentence before responding.
influence your listening.
21 st Century #Media Literacy
Skills #Communication
Video Session
Watch the video of "5 SIMPLE WAYS to IMPROVE Your COMMUNICATION SKILLS! " at the
given link:
https://www.youtube.com/watch?v=K95YlxXh054
or scan the QR code and answer the following question:
Write any two ways to improve communication skills.
Assignment ‘n Activity 21 st Century #Technology Literacy
Skills
#Critical Thinking
Complete the following activity and tick on the circle.
1. State True or False.
a. Effective communication abilities enable us to convey the message
accurately and completely. ...............................
b. ‘Active listening’ is the best type of listening. ...............................
c. A lack of effective communication skills can lead to frustration. ...............................
d. Communication requires a receiver who encodes and transmits
a message across a channel. ...............................
e. Based on previous experiences and encounters, you may have
established biases or preconceptions. ...............................
2. Fill in the blanks.
a. In the ............................... phase of active listening, we determine the worth and significance
of the message.
b. Eye Contact is one of the most important parts of ................................
c. Feedback can be either ............................... or ................................
d. To listen properly, you must physically remove all ................................
e. ............................... combines a desire to understand with the ability to support and
empathise with the speaker.
26 Touchpad Web Applications (Ver. 2.0)-XII

