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Factor              How does a factor become a barrier?     How can one overcome the barrier?

               Audio and visual  In a noisy location, you might not be     To avoid misinterpretations and
               distractions        able to hear the other person clearly.  distractions, create a suitable setting.
               Previous            Based on previous experiences and       Avoid establishing biases and maintain
               experiences or      encounters, you may have established    objectivity when communicating with
               mindset             biases or preconceptions.               people.

               Personal            Personal feelings, such as preconceived  Allow the other person to finish their
               considerations      notions about the other person may      sentence before responding.
                                   influence your listening.

                                                                                       21 st  Century   #Media Literacy
                                                                                          Skills  #Communication
                          Video Session

                     Watch the video of "5 SIMPLE WAYS to IMPROVE Your COMMUNICATION SKILLS! " at the
                     given link:
                     https://www.youtube.com/watch?v=K95YlxXh054
                     or scan the QR code and answer the following question:
                     Write any two ways to improve communication skills.










                                                   Assignment ‘n Activity               21 st  Century   #Technology Literacy
                                                                                            Skills
                                                                                                #Critical Thinking

                  Complete the following activity and tick on the circle.
                  1.  State True or False.
                      a.   Effective communication abilities enable us to convey the message
                          accurately and completely.                                           ...............................
                      b.  ‘Active listening’ is the best type of listening.                    ...............................
                      c.  A lack of effective communication skills can lead to frustration.    ...............................
                      d.   Communication requires a receiver who encodes and transmits
                          a message across a channel.                                          ...............................
                      e.   Based on previous experiences and encounters, you may have
                          established biases or preconceptions.                                ...............................
                  2.  Fill in the blanks.
                      a.   In the ............................... phase of active listening, we determine the worth and significance
                          of the message.
                      b.  Eye Contact is one of the most important parts of ................................
                      c.  Feedback can be either ............................... or ................................
                      d.  To listen properly, you must physically remove all ................................
                      e.    ...............................  combines  a  desire  to  understand  with  the  ability  to  support  and
                          empathise with the speaker.




                26    Touchpad Web Applications (Ver. 2.0)-XII
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