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Recap Zone


                    Ð Communication is a two-way process in which information or messages are communicated between
                     individuals through the use of words, symbols, signs, or behaviour.
                    Ð To  learn  a  language,  four  fundamental  skills  must  be  developed:  listening,  speaking,  reading,  and
                     writing.

                    Ð Communication requires a sender who encodes and transmits a message across a channel, and a
                     receiver who decodes the message and provides feedback.

                    Ð Feedback  is  vital  in  communication  since  it  allows  you  to  determine  whether  or  not  the  receiver
                     understood the message.
                    Ð Messages can be readily misconstrued if the ability to listen attentively is not present.
                    Ð Effective communication abilities enable us to convey the message accurately and entirely.
                    Ð One of the most fundamental communication abilities is the ability to listen.
                    Ð Active listening is a crucial skill in professional settings, as it enhances communication, strengthens
                     relationships, and improves productivity.
                    Ð Active listening can have an impact on your job effectiveness, the quality of your relationships with
                     others, and as a result, your general well-being.

                    Ð To ensure active listening, use the acronym ‘RESPECT.’
                    Ð There are many barriers to active listening like biases, being preoccupied, and audio or visual distractions.
                    Ð Parts of speech are the classifications of words in any language that are based on their function inside
                     a sentence.

                    Ð A ‘sentence’ is a combination of words that conveys a complete meaning, thought, or action.
                    Ð In English, there are 15 primary punctuation symbols or signs.
                    Ð Nouns, pronouns, adjectives, verbs, and adverbs are the basic parts of speech.
                    Ð A well-constructed sentence typically includes a subject and a predicate.
                    Ð Sentences can be simple or complex, active or passive, declarative or interrogative or exclamatory or
                     imperative.
                    Ð When composing a paragraph, make sure all the sentences share the same idea.





                 Solved Exercise



                                                                Section A
                                                        (Objective Type Questions)
                 A.  Choose the correct option.

                    1.  Which of the following is NOT a phase of active listening?
                        i.   Evaluating                                ii.  Receiving
                        iii.  Understanding                            iv.  Post

                    2.  Which of the following is a barrier to active listening?
                        i.   Eye contact                               ii.  Being preoccupied
                        iii.  Gestures                                 iv.  Avoiding distractions

                    3.  MINTS is a simple set of rules that assist you in correctly ............................... the words.
                        i.   Capitalising                              ii.  Punctuating
                        iii.  Joining                                  iv.  Interjecting


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