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2.  What do you understand by Feedback? Why is it necessary in communication?
               Ans.   Feedback  is  vital  in  communication  since  it  allows  the  sender  to  determine  whether  or  not  the  receiver
                     understood the message. Feedback can be either positive or negative. However, in both circumstances, one
                     must be respectful so that the person receiving the input doesn’t get hurt or insulted.
                  3.  What is communication? Explain the purpose of sender and receiver in communication.
               Ans.   Communication is a two-way process in which information or messages are communicated between individuals
                     through  the  use  of  words,  symbols,  signs,  or  behaviour.  The  components  of  communication  that  help  us
                     comprehend others are speaking, listening, reading, and writing. To learn a language, four fundamental skills
                     must be developed: listening, speaking, reading, and writing.
                       Communication requires a sender who encodes and transmits a message across a channel, and a receiver who
                     decodes the message and provides feedback.
                  4.  Explain any two factors that influence active listening.
               Ans.  Following are the factors that influence active listening:
                        Eye Contact
                         Eye  contact  is  a  must  while  communicating.  It  is  one  of  the  most  important  parts  of  communication.
                         Maintaining eye contact with the person you're speaking to communicates to the speaker, "Yes, I'm talking to you
                         or listening to you." Avoiding eye contact could indicate that you do not want to hear what the person speaking
                         to you is saying. Avoiding eye contact may also depict lack of confidence.
                         Avoiding distractions
                           You  must  first  identify  the  sources  of  your  diversions.  To  listen  properly,  you  must  physically  remove  all
                         distractions.  Reduce  the  ringtone  on  your  mobile  or  turn  it  off  while  attending  a  meeting  or  listening  to
                         someone to avoid distraction. Another example is that you should avoid regularly checking your Instagram/
                         Whatsapp messages.
                  5.  What do you understand by object in a sentence? Differentiate between direct and indirect object using suitable
                     examples.
               Ans.  Object is the receiver of the action performed by the subject in a sentence.
                      The object in a sentence can be either direct or indirect. Let us understand both.
                      Direct object    •  a noun or pronoun receiving the action
                                       •  generally preceded by the verb
                                       •  does not depend on the indirect object
                      Indirect Object  •  a noun/pronoun that receives the direct object.
                                       •  generally preceded by prepositions
                                       •  depends on the direct object
                                    Sentence                 Direct Object   Indirect Object
                      He gave his son a present.            present         son
                      The little boy drew his teacher a picture.  picture   teacher
                      My sister bought me some chocolates.  chocolates      me

              C.   Competency-based/Application-based question.                                 21 st  Century   #Critical Thinking
                                                                                                    Skills
                                                                                                        #Communication
                     Misha is working as an assistant to a fashion designer. Her duty is to provide dress materials that her boss
                     requests. Misha puts her heart and soul into her work seeing to it that her boss gets all quality materials on time.
                     However, her boss does not give her any feedback and criticizes Misha all the time. As a result, now Misha has
                     become demotivated. What advice will you give to Misha’s boss.
               Ans.  Misha’s boss should do the following things:
                      Give timely feedback to Misha
                      Build rapport with Misha
                      Give specific instructions in case Misha has not understood her request.
                      Maintain eye contact while talking to Misha

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