Page 21 - AI Ver 1.0 Class 10
P. 21

• Receiver: An individual or a group receiving a message is called receiver.
                    • Decoding: It is the interpretation of the message delivered by the sender.
                    • Response/Feedback: It is the response given with respect to the message received by the receiver. Feedback
                   can be positive or negative, delayed or immediate. It marks the completion of the communication process.
                 For Example:

                 Suppose, a Science teacher is teaching the Importance of an Ecosystem. So, the teacher is the sender; the students
                 in the class are the receivers; the lesson on the Importance of an Ecosystem is the message.

                 The teacher explaining the lesson using text, diagrams, symbols are the encoding components of the communication
                 process. The digital presentation using white board is the communication channel to deliver the message. Students
                 decode the message in their own ways and this can be checked through a feedback taken by the teacher in the
                 form of a quick question and answer session before the class ends.


                         Different Methods of Communication


                 We are constantly using some or the other way of communication to deliver a message effectively. Choosing a right
                 method will help us in building a strong-relationship with the people around us in our professional and personal
                 lives. Some of the important methods of communication are verbal, non-verbal and visual communication. Let us
                 learn about them in detail.


                 Verbal Communication

                 Verbal communication is the most popular  form of
                 communication where the transmission  of messages  occurs
                 with the usage of words that can be in oral spoken or written
                 form. It includes sounds, words, and speech. It is often used
                 during  presentations, video or tele conferences, informal or
                 formal  telephone calls, discussions,  lectures, public speaking,
                 meetings, etc. Verbal Communication can be divided further as:

                    • Oral  or Spoken Communication:  Communication  which
                   involves speaking. It can be face-to-face conversation or
                   talking on a phone.

                    • Written Communication: Communication which  involves written or  typed  words. It can  be  writing  letters,
                   notes, email, etc.

                 Thus, language plays a very important role in this form of communication. Speaking with clarity, being short, simple
                 and focussed are important tools that will help in the process of verbal communication.  Verbal communication
                 can be further classified into: interpersonal communication, written communication, small group communication
                 and public communication.

                 Interpersonal Communication
                 Interpersonal communication is a one-to-one formal or informal conversation between two individuals. There are
                 less chances of misinterpretation of information in this type of communication. For example:
                    • Conversation between teacher and parent during parent-teacher meeting.
                    • A teacher clearing a doubt of a student on a specific topic during recess time.
                    • Two friends working on a class project.
                    • A telephonic conversation between two people.





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