Page 285 - AI Ver 1.0 Class 10
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Chatbots
Intelligent chatbots are offering personalised assistance to the customers already. Analysts predict that the use of
chatbots will grow 5 times in a year.
Revisiting AI Project Cycle
NLP can be used to solve the problems around you. Now let us revisit each and every stage of an AI Project cycle
to understand how we can develop a project using Natural Language processing using the given scenario:
The world is full of competition in all aspects of lives. People face competition in even the tiniest tasks and are
expected to give their best at every point in time. When people are unable to meet these expectations, they get
stressed and could even go into depression. We get to hear a lot of cases where people are depressed due to
reasons like peer pressure, studies, family issues, relationships, etc. and they eventually get into something that is
bad for them as well as for others.
To overcome this, cognitive behavioural therapy (CBT) is considered to be one of the best methods to address
stress as it is easy to implement on people and also gives good results. This therapy includes understanding the
behaviour and mindset of a person in their normal life. With the help of CBT, therapists help people overcome their
stress and live a happy life.
Stage 1: Problem Scoping
CBT is a technique used by most therapists to cure patients out of stress and depression. But it has been observed
that people do not wish to seek the help of a psychiatrist willingly. They try to avoid such interactions as much as
possible. Thus, there is a need to bridge the gap between a person who needs help and the psychiatrist.
Let us look at various factors around this problem through the 4Ws problem canvas.
Who Canvas-Who has the Problem?
The “Who” block helps you in analysing the people getting affected directly or indirectly due to it. Under this, you
find out who the ‘Stakeholders’ to this problem are and what you know about them. Stakeholders are the people
who face this problem and would be benefited with the solution.
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