Page 22 - AI Ver 1.0 Class 10
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Written Communication
In this type of communication words are written in the form
of letters, circulars, reports, manuals, SMS, social media
chats, school notes, projects etc. Vocabulary and grammar
of any language used should be good to have effective
communication. It can be between two or more people.
For example:
• A student writing a leave application to the principal.
• A teacher giving written notes on a specific topic in the class.
• An email written to send birthday invites to all friends.
Small Group Communication
It is an interactive communication amongst a group of people like in Press conferences, Board meetings, Staff
Meetings, Interactive sessions between teacher and students in a class etc. For example:
• On the spot quiz based on the topic covered in a class.
• An interview of a candidate with a panel of people.
• Meeting of the principal with the teaching staff.
Public Communication
In this communication an individual addresses a big crowd.
For example:
• Students campaigning for annual student representative
selection.
• Annual day celebration in a school.
• Interschool Debate competition.
Advantages of Verbal Communication
Some of the advantages of verbal communication are:
• Clear and precise message is delivered to the receiver, so
there are less chances of discrepancy in the delivered message.
• The information conveyed can be saved for future use by recording the verbal or written communication.
• The exchange of ideas and thoughts are straightforward, quick and saves a lot of time.
• It gives instant feedback when the sender’s intended message is received properly by the receiver.
• It is quite interactive and the scope of seeking clarification is greater in a less formal atmosphere.
Disadvantages of Verbal Communication
Some of the disadvantages of verbal communication are:
• Language has different dialects or speech tone that lead to difficulty for the receiver to understand the message
conveyed by the sender.
• Lengthy messages (written or oral) are difficult to comprehend, is unsuitable and boring especially in a crowd.
• As messages are delivered instantly, there is no scope for rectification of wrong words used in oral or written
messages.
• Great difficulty in communicating with people living in different time zones.
• The emotions of the sender have a strong impact in the delivery of the message to the receiver. If a teacher is
20 Touchpad Artificial Intelligence-X

