Page 135 - AI Ver 1.0 Class 10
P. 135

Brainy Fact

                      Royal Bank of Scotland uses NLP based text analytics to extract important trends from customer feedback
                      given through emails, surveys and call center conversations. The company then analyses the data to find out
                      the reasons for customer dissatisfaction and use it for further improvement.




                         AI Ethics


                 AI is giving us a lot of really great new applications and it's providing benefit in every field of our lives. As AI moves
                 out of the research labs into the real world more and more people are becoming aware of some ethical concerns.



                             Task


                   Let us discuss some of the ethical issues related to AI.
                   Case Study: Self-driving cars
                   Scenario 1:
                   Let us imagine that we are in the year 2030. Self-Driving cars which are just a concept in today’s time are now on
                   roads. People like us are buying them for ease and are using it for our daily transits. Of-course because of all the
                   features which this car has, it is expensive. Now, let us assume, one day your father is going to the office in his self-
                   driving car. He is sitting in the back seat as the car is driving itself. Suddenly, a small boy comes in front of this car. The
                   incident was so sudden that the car is only able to make either of the two choices:
                   1.  Go straight and hit the boy who has come in front of the car and injure him severely.
                   2.   Take a sharp right turn to save the boy and smash the car into a metal pole thus damaging the car as well as
                      injuring the person sitting in it.
                   With the help of this scenario, we need to understand that the developer of the car goes through all such dilemmas
                   while developing the car’s algorithm. Thus, here the morality of the developer gets transferred into the machine
                   as what according to him/her is right would have a higher priority and hence would be the selection made by the
                   machine.
                   If you were in the place of this developer and if there was no other alternative to the situation, which one of the two
                   would you prioritize and why?














                   Scenario 2:
                   Let us now assume that the car has hit the boy who came in front of it. Considering this as an accident, who should
                   be held responsible for it? Why?
                   1.  The person who bought this car.
                   2.  The Manufacturing Company.



                                                                                         Introduction to AI  133
   130   131   132   133   134   135   136   137   138   139   140