Page 31 - AI Ver 1.0 Class 10
P. 31

Development of relationships, cultures, civilizations, etc. both at the micro and macro level depend on effective
                 communication. To make an effective communication:
                    • Language of the message should be simple and clear.
                    • Message should be easy to understand.

                    • One should develop healthy relationship with others.
                    • The message should be close to its intended meaning.
                    • Receiver should ensure proper feedback.



                            Task


                   Answer the following questions:
                   1.   In  a  telephone  conversation,  a  person  orders  Pizza  on  the  phone.  Find  out  the  main  elements  in  this
                      communication cycle.
                   2.  Give example to all forms of communication.
                   3.  “I liked your topic” is which types of feedback?
                   4.  Write one advantage of public communication.





                         Principles of Effective Communication


                 In order to have effective communication, the message should be clear and delivered on time. There are a few
                 principles that must be kept in mind to have effective communication. These principles are:

                    • Principle of Clarity in Ideas: The sender should be clear as to what needs to be conveyed through the process
                   of communication. The message should be clear and precise in an understandable form.

                    • Principle of Appropriate Language: The language of the message should be simple. There should be no
                   hidden meaning. Avoid using inappropriate and symbolic words that may lead to miscommunication.
                    • Principle of Attention: The message should be designed in such a way that the receiver is not forced to pay
                   extra attention. The content of the message should be made keeping in mind the interest of the receiver.
                    • Principle of Consistency: The message should be planned keeping in mind the objective of the whole process
                   of communication. It should remain consistent throughout the process of communication, otherwise it might
                   create confusion or chaos.
                    • Principle of Adequacy: The sender should be capable enough to send adequate and complete messages in all
                   respects to have effective communication. Incomplete or vague messages may lead to misinterpretation of the
                   message by the receiver.
                    • Principle of Proper Time: For effective communication, the message by the sender should be communicated
                   in time and the receiver should also send the feedback spontaneously, otherwise the communication will lose
                   its importance and may end up abruptly.
                    • Principle of Feedback: Communication is a two-way process where a sender sends a message and the receiver
                   responds to it by sending a feedback. This feedback works as a confirmation for the sender that the message is
                   interpreted in the correct way as intended by the sender.
                    • Principle  of Economy:  Communication should not be an expensive process. There may be other  ways of
                   communication which are less costly, so those methods should be adopted which are efficient and cost effective.




                                                                                    Communication Skills-II  29
   26   27   28   29   30   31   32   33   34   35   36