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Communication
Quest Technology Literacy
Suppose you are chatting with a chatbot of a stationery store. You want to purchase
some stationery. How will conversion take place between you and the chatbot?
REFRESH
A chatbot is a computer program that allows humans to interact with computing devices
through voice, text, gesture, and touch.
Mitsuku, also known as kuki, is one of the best AI chatbots that acts like your virtual friend.
Replika is a friendly chatbot with whom you can connect emotionally and talk like a private
friend.
Andy chatbot is designed to teach English conversationally.
Domino's has launched a chatbot called Dom on Facebook Messenger.
Mondly is a language learning platform that focuses on interactive online lessons.
TeCh Ready
A. Tick ( ) the correct option.
1. Through which of the following does chatbot enable humans to interact with computing
devices?
(i) Voice (ii) Gesture
(iii) Text (iv) All of these
2. A chatbot is a .
(i) human (ii) robot
(iii) voice (iv) program
3. Which of the following is a language learning platform that focuses on interactive
online lessons?
(i) Mondly (ii) Kuki
(iii) Replika (iv) Domino’s Pizza Bot
4. Which of the following chatbots act as your private friend?
(i) Dom (ii) Replika
(iii) Andy (iv) None of these
Chatbots 119

