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Operation Support System is mainly used by e-commerce platforms like Amazon,
Flipkart, etc. It includes the following managements:
• Service delivery • Customer care
• Stock management • Transaction management
The most popular Operation Support Systems are Oracle OSS, IBM OSS, NetCracker
OSS and Huawei OSS.
To Sum Up
A computer system is a collection of hardware and software components,
designed to provide an effective tool for computation.
A computer needs instructions to do anything. These step-wise instructions are
called software.
The operating system serves as an interface between the user and the hardware.
Programming software is used to understand and convert the instructions by
programming language into machine language.
Backup Utility is used for keeping the backup files for emergency.
The software that are designed to perform some specific type of jobs on a
computer are called application software.
System software is pre-installed while users can install and uninstall the
application software as per need.
Operation Support System is used by Telecommunication Service Providers
(TSP) for monitoring, controlling, analysing and managing a computer or
telephone network system.
Exercise
Section A (Objective)
A. Tick ( ) the correct option.
1. Which of the following is not a type of system software?
a. Utility b. Assembler
c. Spreadsheets d. None of these
2. Of which kind of software is the Word processor software an example?
a. System b. Operating
c. Application d. Programming
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