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Some applications of RPA in various industries are listed in the table given below:


                                            Industry                       Application

                                    Healthcare                  • Patient registration
                                                                • Billing
                                    Insurance                   • Claims processing                                         LATEST TECHNOLOGICAL DEVELOPMENTS
                                                                • Clearance

                                                                • Premium information
                                    Telecom                     • Service order management

                                                                • Quality check
                                    Travel                      • Ticket booking
                                                                • Passenger details
                                                                • Accounting

                                    Banking and Financial       • Activation of Cards                                     13
                                    service                     • Checking frauds
                                    Manufacturing and           • Bills of materials

                                    retail                      • Calculation of sales

                 These are only a few of the technological advancements that are taking place in and around us.



                      Warm              Write the names of any four industries                  Century   #Information Literacy
                                                                                                  21 st
                                                                                                 Skills
                      Up!               where RPA applications are used.

                                        1. _____________________            2. _________________________


                                        3. _____________________            4. _________________________






                                 Let's Revisit

                 •   AI  is the branch of computer science that aims at creating  expert  and  intelligent
                   computer systems which simulate certain human qualities such as learning, reasoning,
                   communicating, seeing, hearing, and sensation.

                 •   Augmented reality is the blending of virtual world and real life.

                 •   In Virtual Reality, we create a virtual world that users can interact with.

                 •   Internet of Things (IoT) is a system of connected computing devices, mechanical and
                   digital machines that creates a virtual network where a monitoring center ensures that
                   everything is working smoothly.
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