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a ulation o Accounts: Computers are using accounting software for accurate tabulation of accounts on
a regular basis, thus reducing the workload during annual balance sheet preparation and release of financial
results of the companies.
Business Communication: Business executives make use of Emails, Skype, ideo Conferencing, etc. and save
lots of travelling time and cost.
ntegration o all Departments: ERP (Enterprise Resource Planning) is a business management software that
is used to integrate data of all departments like production, operation, planning, development, inventory,
sales, marketing, etc. of business enterprises.
Management ystems: IT application in human resource management is known as HRIS (Human
Resource Information System). A variety of HR Management operations like keeping employee records,
keeping leave records of the employees, etc. are taken care of through computer applications. Monthly
salaries of employees are computed and pay slips are released with accuracy and without delay.
Advertising and ales romotion: Advertising is done effectively through popular websites to target their
audience. Computers and internet have led to the marketing and sale of products and services online through
the company s own website or through online trading websites like Amazon, Flipkart, etc.
4. What is Business Process Management
Ans. Business Process Management (BPM) is a process of operation management in which we study, identify, change
and monitor the business processes of an organisation to ensure that they run smoothly and can improve their
performance with time. BPM is a process towards improving business processes. Companies are improving their
performance by a constant evaluation of the value added in all parts of the processes.
5. What do you understand by M Cs
Ans. These are the companies that are registered and have facilities, assets & operations in more than one country
at a time. Generally, the company has its headquarters in one country and operates in many countries.
6. Expand the following:
i. ISPIRT ii. CAM
iii. GPS iv. CAL
v. CAD
Ans. i. Indian Software Product Industry Round Table
ii. Computer Aided Manufacturing iii. lobal Positioning System
iv. Computer Aided Learning v. Computer Aided Designing
. Write short notes on:
i. FTP ii. Online ewspaper
iii. Webinar-based Digital earning iv. irtual Classroom
Ans. i. F : FTP stands for File Transfer Protocol. It is a standard protocol that is used to transfer files between
computers that are connected in a network.
ii. nline e spapers: Instead of waiting for the next day to get hard copies of newspapers, readers can
access the online version of the newspapers before the printed version arrives. Also, one can access older
news of the newspapers provided on the portal of newspaper agency.
iii. e inar- ased Digital earning: It is a mode of providing professional or career-oriented training in which
contents are delivered to seminars located at different places by a trainer from a remote location on the web.
These presentations and lectures are broadcasted over the Internet and can be accessed by registered users
through dedicated video conferencing software.
Introduction to IT & ITeS 14

