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CONTENTS
Part A Employability Skills
Unit-1 Communication Skills-I
Chapter-1 Communication Skills 19
Importance of Communication Elements of Communication Cycle
Methods of Communication Perspectives In Communication
Writing Skills
Unit-2 Self Management Skills-I
Chapter-2 Self Management 36
Positive Results of Self-Management Strength and Weakness Analysis Self Confidence
Unit-3 ICT Skills-I
Chapter-3 Information & Communication Technology 47
Role and Importance of ICT ICT Tools What is a Mobile App?
Internet and its Application Social Media Computer
Components of CPU Box Expansion Card Ports
Software Types of OS
Working with Windows Operating System Working with Boss Linux
Using a Computer To Create a New Folder Internet
Chapter-4 e-Mail 93
e-Mail Services Create an e-Mail Id
Compose and send e-Mail Message Managing Folder Reading an e-Mail
Replying to an e-Mail Forwarding an e-Mail
Unit-4 Entrepreneurial Skills-I
Chapter-5 Entrepreneurship 112
Types of Businesses Types of Businesses Found in our Community
Characteristics of Entrepreneurs Importance of Entrepreneurship
Role and Rewards of Entrepreneurship Limitations of Entrepreneurs
Unit-5 Green Skills-I
Chapter-6 Green Skills 123
Natural Resources Green Economy
Part B Subject Specific Skills
Unit-1 Introduction to IT – ITeS Industry
Chapter-1 Introduction to IT & ITeS 137
BPO Business Process Management Applications of IT
Unit-2 Data Entry and Keyboarding Skills
Chapter-2 Data Entry & Keyboard Skills 152
Keyboard Mouse Touch Typing Technique
Rules of Touch Typing Begin Lessons Background and Text Colour
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