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Unit-1 COMMUNICATION SKILLS-I




                                    COMMUNICATION SKILLS                                                    1









                 Ways of Expression is a characteristic that differentiates living things from non-living things.
                 All living beings need to express themselves to fulfill the basic needs of life. Humans express
                 themselves in many ways. The ability to express is far ahead in humans as they express with the
                 most important tool of communication i.e., language.

                 The word ‘Communication’ comes from the Latin word ‘Communicare’ which means ‘to share’.

                 We  perform various  activities in our  daily  lives in which  we  share  or  exchange  our  thoughts,
                 ideas, information, knowledge, etc. In simple words, communication is a process by which we can
                 express our views, emotions, information and ideas. It is a way of transferring our messages to
                 another person or to a group. “Communication is the sharing of information, facts, ideas, opinions
                 or emotions between two or more individuals”.

                   IMPORTANCE OF COMMUNICATION

                 Communication is an important tool that lets us share our thoughts, emotions and ideas in an
                 understandable, clear and efficient way. It helps us to inform, share knowledge, express feelings
                 and in uence others.
                 Humans  ability to communicate (through a language) has provided great benefits in the all-
                 round development of mankind. A simple conversation might be considered a mere transfer of
                 information but an in uencing conversation can help you in achieving your academic or your

                 career goals and help in developing your relationships. Hence, there is a difference between
                  to  inform   about  something  and   to  in uence   about  something.  Communication  skills  are
                 required to:
                   Inform: Sharing of facts and information with others.

                     n uence: Counselling, negotiating or simply talking to someone to help reduce the stress can
                   make a change in other person’s outlook.
                    E press Feelings: Talking and expressing your feelings is considered a healthy way to interact
                   with family and friends.


                   ELEMENTS OF THE COMMUNICATION CYCLE
                 Communication involves a two-way exchange of information, i.e., giving and receiving information.
                 Speaking and writing are modes of giving information whereas listening and reading are modes
                 of receiving information.






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