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Unsolved Exercise



                                                               ection A
                                                          ective  ype  uestions

              A   Multiple choice  uestions:
                  1.  When we communicate verbally, we should use ............................          CBSE Handbook

                       i.  difficult words                                  ii.  simple words
                     iii.  confusing words                                  iv.  abbreviations
                  2.  Which of these is not an appropriate non-verbal communication at work             CBSE Handbook

                       i.  Putting an arm around a coworker s shoulder      ii.  Shaking hands firmly
                     iii.  Looking at the speaker with a smile              iv.  Standing with an upright posture
                  3.  Sometimes ........................... communication is difficult to understand.

                     i.  non-verbal                                         ii.  verbal
                     iii.  visual                                           iv.  None of these

                  4.  What is the process called when a receiver communicates his/her response back to the sender?
                     i.  Encoding                                           ii.  Decoding
                     iii.  Feedback                                         iv.  Communication Channel

                  5.  Which of the following is used for effective non-verbal communication?
                       i.  Avoid pointing at people with your finger        ii.  Shake hands confidently
                     iii.  Maintain a proper distance                       iv.  All of these

              B .  Fill in the  lan s
                  1.  Communication is successful only  when  there  is a  common understanding  between  the  ...........................  and
                     .............................

                  2.  Developing a message is  known as  ........................... and interpreting the messages  by the receiver is  called
                     .............................

                  3.  A child trying to study notes when the mother is watching TV in the same room is an example of ...........................
                     barrier.

                  4.  Classroom teaching, business conferences and public speeches are examples of .............................
                  5.  The most formal form of communication is ............................

                                                               ection B
                                                       u  ective  ype  uestions

              A .  Ans er the  ollo ing  uestions:

                  1.   ive examples of any four common signs used for visual communication.             CBSE Handbook
                  2.  Explain the importance of non-verbal and visual communication.










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