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In Governance
The advancement of communication technologies, especially the internet, has enabled governments all over
the world to improve the living standards of their citizens. The use of of Information Technology tools in
different government departments has led to better management and administrative control.
In India, NIC (National Informatics Centre) under the Department of Information Technology actively
promotes to implement the Information and Communication Technology solutions in the government
departments.
Advantages of ICT in Governance
Exchange information: e-Governance is related to the governance of various departments by exchanging
information and direction between government and citizens (G2C), government and employees (G2E) and
also between government and government departments (G2G).
Provides services to citizens: ICT facilitates electronic access of different services to the citizens. It enables
to provide in-hand information about various government departments to the citizens at their doorsteps.
ICT TOOLS
ICT tools are devices used in information and communication technology. The list of ICT tools is exhaustive
and it continues to grow. It includes antiquated technologies such as landline telephones, radio and television
all of which are still widely used today alongside cutting-edge ICT tools such as computers, smartphones,
artificial intelligence, robotics, etc.
Mobile Phone
A mobile phone is a wireless handheld device used for telecommunication over a cellular network. A mobile
phone is commonly known as a cell phone or cellular phone. It is primarily designed for voice communication
and to send and receive text messages.
50 Touchpad Information Technology-IX

