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B Fill in the lan s
1. Communication involves ........................... and ........................... of information.
2. ........................... is a medium through which the message is transmitted to the audience.
3. Hand movements and expressions are ........................... communication.
4. Communication in which language is not used is said as ........................... .
5. A sentence may be described as a group of words that have ........................... and ........................... .
Ans. 1. giving, receiving 2. Communication channel 3. non-verbal
4. non-verbal 5. subject, predicate
ection B
u ective ype uestions
A Ans er the ollo ing uestions:
1. Explain any 3 factors affecting perspectives in communication.
Ans. anguage: We should not use incorrect words, unfamiliar language, incomplete information or incomplete
details as these become communication barriers. Our interaction becomes less effective.
re udice: Having prefixed ideas about anyone s behaviour, conduct or personality. If you have already made
up your mind about another person or yourself, the communication will remain one-sided.
ast E perience: We should not let our previous experience come in our way of understanding. It becomes
a communication barrier if we interact keeping in mind what happened before.
2. How does communication play an important role in our lives
Ans. Communication is an important tool that lets us share our thoughts, emotions and ideas in an understandable,
clear and efficient way. It helps us to inform, share knowledge, express feelings and in uence others.
Humans ability to communicate through a language has provided great benefits in the all-round development
of mankind. A simple conversation might be considered a mere transfer of information but an in uencing
conversation can help you in achieving your academic or your career goals and help in developing your
relationships. Thus, communication plays an important role in our lives.
3. Give an example of a Language barrier.
Ans. Language barrier example: A speaker in a conference is using his mother tongue Bengali when all listeners
understand only Hindi and English.
4. What is the main disadvantage of verbal communication?
Ans. The most common disadvantage of verbal communication is the cultural difference. The most common setback
that can happen between the sender and receiver of the information is the lack of regional accent and phrases.
The words may not be understood or sometimes meanings may be misunderstood or wrongly sent.
5. Explain the elements in the communication cycle.
Ans. Communication cycle has different elements which are divided into the following categories:
ender: In the case of a written message, the person who introduces or sends the message is known as a
sender. The sender sends a message or provides information, and can even ask for the desired information
in return. This is called Encoding.
Communication Skills 31

