Page 20 - Trackpad 402_Class-X_Final
P. 20

Written Communication
        In  this  type of  communication  words  are written in  the form
        of letters, circulars, reports, manuals, SMS, social media chats,
        school  notes,  projects etc.  Vocabulary and  grammar  of any
        language used should be good to have effective communication.
        It can be between two or more people.
        For example:
        •  A student writing a leave application to the principal.
        •  A teacher giving written notes on a specific topic in the class.
        •  An email written to send birthday invites to all friends.

        Small Group Communication
        It is an interactive communication amongst a group of people like in Press conferences, Board meetings, Staff Meetings,
        Interactive sessions between teacher and students in a class etc. For example:
        •  On the spot quiz based on the topic covered in a class.
        •  An interview of a candidate with a panel of people.
        •  Meeting of the principal with the teaching staff.

        Public Communication
        In this communication an individual addresses a big crowd. For
        example:
        •  Students  campaigning  for  annual  student  representative
          selection.
        •  Annual day celebration in a school.
        •  Interschool Debate competition.
        Advantages of Verbal Communication

        Some of the advantages of verbal communication are:
        •  Clear  and precise  message  is delivered  to the  receiver,  so
          there are less chances of discrepancy in the delivered message.
        •  The information conveyed can be saved for future use by recording the verbal or written communication.
        •  The exchange of ideas and thoughts are straightforward, quick and saves a lot of time.
        •  It gives instant feedback when the sender’s intended message is received properly by the receiver.
        •  It is quite interactive and the scope of seeking clarification is greater in a less formal atmosphere.

        Disadvantages of Verbal Communication
        Some of the disadvantages of verbal communication are:
        •  Language has different dialects or speech tone that lead to difficulty for the receiver to understand the message
          conveyed by the sender.
        •  Lengthy messages (written or oral) are difficult to comprehend, is unsuitable and boring especially in a crowd.
        •  As messages are delivered instantly, there is no scope for rectification of wrong words used in oral or written
          messages.
        •  Great difficulty in communicating with people living in different time zones.
        •  The emotions of the sender have a strong impact in the delivery of the message to the receiver. If a teacher is upset
          or angry or tired, then despite all good efforts of hiding her emotions, she will not be able to deliver her lectures
          effectively.



          20    Trackpad Information Technology-X
   15   16   17   18   19   20   21   22   23   24   25