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7CS OF EFFECTIVE COMMUNICATION

        These are important tools  that make your  written as well  as oral  communication  very effective. When your
        communication is clear, you are able to convey your thoughts more precisely. If any one of these is missing in your
        communication, then it may lead to either misinterpretation or incomplete information. Following are the 7Cs of
        communication:

              Clear                     Concise                  Concrete                  Correct

                Be clear about           Use simple words          Use exact words            Use correct
               what you want to          (say only what is            and facts               spelling and
                     say                    needed)                                            grammar

                          Coherent                   Complete                   Courteous

                            Words should               Include all the            Be respectful,
                           make sense and                 needed                   friendly and
                           relate to the main           information                  honest
                                topic


        Clear
        The message intended to be delivered through communication should be clear and in understandable format. Clarity
        in writing or speaking of the message plays a very important role in effective communication.

        Concise

        The message must be conveyed by using only limited words. Avoid using fancy, unwanted or repetitive words or fillers
        otherwise the actual message intended to be conveyed may get lost in the long content.

        Concrete

        The content of the message should use only necessary words with complete facts and figures to avoid misinterpretation
        of the message by the receiver.

        Correct

        The message should be designed using the right level of language. There should be no spelling or grammatical mistakes
        for effective communication. Facts and figures should be correct and relevant to the message.

        Coherent
        The words used should be relevant to the message intended to be sent. It should relate to the main topic of the
        message and the content should flow logically.

        Complete

        The message should include all necessary information and should be complete in all respects for effective communication.

        Courteous

        The content of the message should be respectful, friendly and honest. The sender should not hurt the receiver through
        the message and at the same time the feedback given by the receiver should not affect the feelings and sentiments of
        the sender.



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