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UNIT

               1                                        Communication Skills-I









                   Topics Covered                                                                          95%

                     What is Communication?                            Perspectives in Communication
                     Factors Affecting Perspectives in Communication    Effective ways of Communication
                     Types of Communication                            3P's of Public Speaking
                     Writing Skills                                    Phrases
                     What is a Sentence?                               Construction of a Paragraph
                     Parts of Speech                                   Use of Articles
                     When no Articles are used




            Communication is an age old method to convey any information effectively. In this unit, we will discuss different
            ways of communication which is very useful for a student to learn. If a person has good communication skills, then, it
            becomes easy to convey a message in short and simple sentences. This develops confidence and helps a person survive
            in the vast ocean of Information Technology (IT).



                    WHAT IS COMMUNICATION?

            The word ‘communication’ is derived from the Latin word communicare, meaning “to share”. It is defined as a way of
            conveying a meaningful message from one entity to another in the form of signs, symbols, behaviour using verbal and
            non-verbal skills. It is important that whatever we want to communicate is conveyed effectively.

            Elements of Communication

            Communication  is  the process of transmission                 Feedback           Sender
            of an appropriate  message  from a sender  to a
            receiver  through a transmission  channel  in  a
            proper format. The communication process helps    Decoding
            in sharing of a common meaning between  the                                                 Ideas/Message
            sender and  the receiver.  Let us  study  all  these                  Elements of
            elements in detail.                                                 Communication
            •  Sender: Can be any  person, group  or an
              organisation  that  initiates  the  process of    Receiver                               Encoding
              communication.  The  sender’s knowledge,
              experiences and skills influence the quality of                  Communication
              the message.                                                        Channel
            •  Ideas/Message: This message can be in the form of an idea or any information a sender wishes to convey.

            •  Encoding: Sending a message in the form of text, signs, symbols or any other visual which the receiver has to decode
              to know its actual meaning.


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