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UNIT
1 Communication Skills-I
Topics Covered 95%
What is Communication? Perspectives in Communication
Factors Affecting Perspectives in Communication Effective ways of Communication
Types of Communication 3P's of Public Speaking
Writing Skills Phrases
What is a Sentence? Construction of a Paragraph
Parts of Speech Use of Articles
When no Articles are used
Communication is an age old method to convey any information effectively. In this unit, we will discuss different
ways of communication which is very useful for a student to learn. If a person has good communication skills, then, it
becomes easy to convey a message in short and simple sentences. This develops confidence and helps a person survive
in the vast ocean of Information Technology (IT).
WHAT IS COMMUNICATION?
The word ‘communication’ is derived from the Latin word communicare, meaning “to share”. It is defined as a way of
conveying a meaningful message from one entity to another in the form of signs, symbols, behaviour using verbal and
non-verbal skills. It is important that whatever we want to communicate is conveyed effectively.
Elements of Communication
Communication is the process of transmission Feedback Sender
of an appropriate message from a sender to a
receiver through a transmission channel in a
proper format. The communication process helps Decoding
in sharing of a common meaning between the Ideas/Message
sender and the receiver. Let us study all these Elements of
elements in detail. Communication
• Sender: Can be any person, group or an
organisation that initiates the process of Receiver Encoding
communication. The sender’s knowledge,
experiences and skills influence the quality of Communication
the message. Channel
• Ideas/Message: This message can be in the form of an idea or any information a sender wishes to convey.
• Encoding: Sending a message in the form of text, signs, symbols or any other visual which the receiver has to decode
to know its actual meaning.
Communication Skills-I 19

