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Tick ( ) if you know this.

                       Education is important to incorporate technology to make lessons more enjoyable, creative and effective.
                      IT has organised our workplaces with maximum efficiency.

                      Marketing is advertising, buying, selling and delivering of products or services to the customers.
                      Communication is the transmission of information from source to destination.








                   REVISIT



                 ▶ BPO stands for Business Process Outsourcing. It means outsourcing of business processes or functions to a
                third party to get faster results at lesser cost with proper quality.
                 ▶ Business Process Management (BPM) is a process of operation management in which we study, identify,
                change and monitor business processes of an organisation to ensure that they run smoothly and can improve
                their performance with time.

                 ▶ The collection and presentation of news has changed dramatically with the rise of IT.
                 ▶ Social networking refers to an online platform for maintaining social relations.
                 ▶ Classroom teaching and printed paper books were the only modes of education before the advent of IT.
                 ▶ Research in any field was minuscule as there were not enough IT tools available in the past.

                 ▶ IT Tools have reduced the time and cost required for different business activities.
                 ▶ The manufacturing units used to deploy large number of manpower and mechanical tools.
                 ▶ Digital India (digitalindia.gov.in) is a government of India programme for transforming India into a digitally
                empowered society and to adapt to the new mode of economy.










             Exercise



                                                              Solved


                                              SECTION A (Objective Type Questions)

            A.  Choose the correct option.

               1.  Which type of Information Technology-enabled Services use IT to enhance and increase an organisation’s efficiency?
                  a. Internet                                       b. Information Technology

                  c. Web-enabled                                    d. Industry



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